Workshop Bookings

The Commuter workshop is often booked out many weeks in advance, so bookings are essential. 

Pricing

While we don’t have fixed prices, it is possible to ballpark labour costs to give an indication of what you might be up for.

Flat tyre puncture repair (Excluding parts. Budget $34+)$20
Tubeless Setup Labour (Excl. Tape, Valve, Labour, Sealant)$30 per wheel
Tune Up$75-150
Regular Service$150-300
Major Service$300+
Bike build or Restoration$400+
Labour$100 per hour
Wheel Build Labour Charge$125+

To start an online booking, please choose an option below.

Service FAQs

Do I have to book?

Yes. We’ll always try to leave room for emergencies but without a booking we cannot guarantee we’ll be able to look at or store your bike.

Do you do work on e-bikes?

We can work on Bosch and Shimano Steps systems, but we recommend having those serviced where you bought the bike where possible. Due to insurance constraints we are not able to work on non Australian certified e-bike systems.

How long will it take?

If you’ve booked a service we’ll normally get it done the same day you drop it off. The only exception is if your bike requires an unusual replacement part that we need to order in. Special orders usually take a few days to arrive. If you haven’t booked we’ll book it in for the first available spot which could be up to four weeks away. If you need it back a little earlier, let us know, we can often accommodate.

But my bike is my only means of transport!

Fortunately, we have a small fleet of courtesy bikes. Request one of these when you book and you will have a bike while we work on yours.

How much will it cost?

There is no easy answer to this question until we have the bike in front of us. We don’t do standard service pricing because we have such a varied array of customers with different requirements and budgets. Please allow yourself 15 minutes when dropping off the bike so we can properly assess it while you’re there. This way work out together what the bike needs and why plus ask you questions about its service history, usage, your plans for it, and your budget. Together we can weigh up this information and determine the best course of action.

Sounds good, but can you give me a ballpark?

Sure, our hourly rate is $100. A bike that has seen little use and just requires a tune up usually takes 45 minutes to an hour, perhaps a little more if you’d like it to run better than new. A bike that is regularly used and hasn’t had an overhaul in the last couple of years will usually require one. With parts this can easily exceed $300. Feel free to drop in with your bike anytime for a more accurate assessment.

Do you offer a warranty?

We don’t offer a formal warranty, however we are very proud of the work that we do and always endeavour to make sure our customers are happy with that work. Our reputation is built on our workmanship, and post service returns are extremely rare, so if there are any even minor issues after a service, please just get in contact.