Shipping Information

We use Australia Post for shipping all orders.

Processing times

If stock is available and your order is placed by 2pm AEST on a day that both the post office and ourselves are open we will send your order on the same day as your order.

Delivery times

Due to COVID delivery times may vary wildly, with some AusPost parcels taking 2-3 weeks to arrive.

Within Australia via Australia Post:

  • Australia Post Regular – 3-7 days
  • Australia Post Express – 1-3 days

To New Zealand via Australia Post International:

~4-10 days

How we calculate your shipping costs

All shipping costs listed below INCLUDE GST.

Free Shipping

Spend over $150 to get free standard shipping anywhere in Australia. Applicable so long as your cart does not contain bulky or extra bulky items. We don’t do free shipping to NZ.

Customers in Victoria, ACT, New South Wales, Queensland, Tasmania, South Australia

Australia Post – Regular

  • Regular items: $8.80 flat rate
  • Bulky items: $18 for the first item, an extra $9 for additional bulky items.
  • Extra bulky items: $88.00 for the first item, and an extra $44.00 for each additional extra-bulky item.

Australia Post – Express

  • Regular items: $16.50 flat rate
  • Bulky items: $33.00 for the first item, an extra $16.50 for additional bulky items.
  • Extra bulky items: $220.00 for the first item, and an extra $110.00 for each additional extra-bulky item.

Customers in Western Australia or Northern Territory

Australia Post – Regular

  • Regular items: $12 flat rate
  • Bulky items: $24 for the first item, an extra $12 for additional bulky items.
  • Extra bulky items: $120.00 for the first item, and an extra $60.00 for each additional extra-bulky item.

Australia Post – Express

  • Regular items: $22.50 flat rate
  • Bulky items: $45 for the first item, an extra $22.50 for additional bulky items.
  • Extra bulky items: $330.00 for the first item, and an extra $165.00 for each additional extra-bulky item.

New Zealand Customers

We ship to New Zealand, but please note we cannot exclude GST from your order.

All orders are shipped via Australia Post International Shipping

  • Regular items: $20 flat rate
  • Bulky items: $45 for the first item, an extra $22.50 for additional bulky items
  • Extra bulky items: $300 for the first item, and an extra $150 for each additional extra-bulky items

What are bulky items?

Bulky Items

Large item such as:

  • forks
  • racks
  • pannier bags
  • mudguards
  • rims.
  • handlebars

They’re not necessarily heavy, but just large in volume so cost a bit extra to ship.

Extra Bulky Items

These are mostly just frames or complete bikes in frame boxes and cost a fair bit to ship.