Shipping Information

We use Australia Post for shipping all orders.

Processing times

If stock is available and your order is placed by 2pm AEST on a day that both the post office and ourselves are open we will send your order on the same day as your order.

Delivery times

Due to COVID delivery times may vary wildly, with some AusPost parcels taking 2-3 weeks to arrive.

Within Australia via Australia Post:

  • Australia Post Regular – 3-7 days
  • Australia Post Express – 1-3 days

To New Zealand via Australia Post International:

~4-10 days

How we calculate your shipping costs

All shipping costs listed below INCLUDE GST.

Free Shipping

Spend over $150 to get free standard shipping anywhere in Australia. Applicable so long as your cart does not contain bulky, extra-bulky, frameset or complete bike items. We don’t do free shipping to NZ.

Customers in Victoria

Australia Post – Regular

  • Regular items: $10 flat rate
  • Bulky items: $18 for the first item, an extra $9 for additional bulky items.
  • Extra bulky items: $30.00 for the first item, and an extra $15.00 for each additional extra-bulky item.

Australia Post – Express

  • Regular items: $16.50 flat rate
  • Bulky items: $30.00 for the first item, an extra $15 for additional bulky items.
  • Extra bulky items: $40.00 for the first item, and an extra $20.00 for each additional extra-bulky item.

Customers in New South Wales and ACT

Australia Post – Regular

  • Regular items: $10 flat rate
  • Bulky items: $18 for the first item, an extra $9 for additional bulky items.
  • Extra bulky items: $35.00 for the first item, and an extra $17.50 for each additional extra-bulky item.

Australia Post – Express

  • Regular items: $16.50 flat rate
  • Bulky items: $30.00 for the first item, an extra $15.00 for additional bulky items.
  • Extra bulky items: $90.00 for the first item, and an extra $45.00 for each additional extra-bulky item.

Customers in South Australia

Australia Post – Regular

  • Regular items: $10 flat rate
  • Bulky items: $18 for the first item, an extra $9 for additional bulky items.
  • Extra bulky items: $40.00 for the first item, and an extra $20.00 for each additional extra-bulky item.

Australia Post – Express

  • Regular items: $16.50 flat rate
  • Bulky items: $30.00 for the first item, an extra $15.00 for additional bulky items.
  • Extra bulky items: $80.00 for the first item, and an extra $40.00 for each additional extra-bulky item.

Customers in Queensland

Australia Post – Regular

  • Regular items: $10 flat rate
  • Bulky items: $18 for the first item, an extra $9 for additional bulky items.
  • Extra bulky items: $40.00 for the first item, and an extra $20.00 for each additional extra-bulky item.

Australia Post – Express

  • Regular items: $16.50 flat rate
  • Bulky items: $30.00 for the first item, an extra $15.00 for additional bulky items.
  • Extra bulky items: $140.00 for the first item, and an extra $140.00 for each additional extra-bulky item.

Customers in Tasmania

Australia Post – Regular

  • Regular items: $10 flat rate
  • Bulky items: $18 for the first item, an extra $9 for additional bulky items.
  • Extra bulky items: $40.00 for the first item, and an extra $20.00 for each additional extra-bulky item.

Australia Post – Express

  • Regular items: $16.50 flat rate
  • Bulky items: $30.00 for the first item, an extra $15.00 for additional bulky items.
  • Extra bulky items: $120.00 for the first item, and an extra $60.00 for each additional extra-bulky item.

Customers in Western Australia

Australia Post – Regular

  • Regular items: $10 flat rate
  • Bulky items: $24 for the first item, an extra $12 for additional bulky items.
  • Extra bulky items: $75.00 for the first item, and an extra $37.50 for each additional extra-bulky item.

Australia Post – Express

  • Regular items: $16.50 flat rate
  • Bulky items: $40.50 for the first item, an extra $20.25 for additional bulky items.
  • Extra bulky items: $170.00 for the first item, and an extra $85.00 for each additional extra-bulky item.

Customers in Northern Territory

Australia Post – Regular

  • Regular items: $10 flat rate
  • Bulky items: $24.00 for the first item, an extra $12 for additional bulky items.
  • Extra bulky items: $80.00 for the first item, and an extra $40.00 for each additional extra-bulky item.

Australia Post – Express

  • Regular items: $16.50 flat rate
  • Bulky items: $40.50 for the first item, an extra $20.25 for additional bulky items.
  • Extra bulky items: $180.00 for the first item, and an extra $90.00 for each additional extra-bulky item.

New Zealand Customers

We ship to New Zealand, but please note we cannot exclude GST from your order.

All orders are shipped via Australia Post International Shipping

  • Regular items: $20 flat rate
  • Bulky items: $81 for the first item, an extra $40.50 for additional bulky items
  • Extra bulky items: $150 for the first item, and an extra $75 for each additional extra-bulky items

What are bulky items?

Bulky Items

Bulky items include such things as:

  • some front racks
  • some rear racks
  • some pannier bags

These items fit into an XL flat rate satchel and thus cost a bit extra to ship than regular satchels.

Extra Bulky Items

  • some front racks
  • some rear racks
  • some pannier bags
  • mudguards
  • forks
  • rims
  • wheels
  • handlebars

These items aren’t necessarily heavy, but can be just large in volume and are charged at a cubic volume weight by Auspost.

Framesets & Complete Bicycles

Frameset and complete bike boxes are too large to ship via Auspost so we use TNT to ship these. Quotes are provided during the checkout so please add these items to cart to see costs.